Degraded Send operations for Microsoft users

Incident Report for Superhuman

Resolved

Microsoft has deployed a fix for the authorization issues that were causing send failures for some Outlook users when sending with large attachments. The issue was resolved late last week, and sending functionality has since returned to normal. We appreciate your patience while this was being addressed.
Posted Apr 22, 2025 - 11:29 PDT

Monitoring

We're seeing a 401 Unauthorized error affecting a small subset of Microsoft users when sending messages with attachments. After a day of investigation, we've determined the impact is limited and are moving to monitoring for the time being. We'll continue to watch the issue closely to ensure it does not escalate.
Posted Apr 16, 2025 - 14:51 PDT

Investigating

We're investigating an issue with sending messages with attachments for Microsoft users.
Posted Apr 16, 2025 - 08:14 PDT
This incident affected: Email sending.