Monitoring - Microsoft has identified the problem on their end, a fix is anticipated sometime on Friday, June 6.
We have implemented a few minor workarounds to minimize the impact on Superhuman's calendar features. None-the-less, users with Personal Outlook Calendars/Accounts will continue to see degraded performance for calendar syncing.
We are continuing to monitor.
Jun 04, 2025 - 11:39 PDT
Resolved -
The incident has been resolved. All features are now operational again.
Jun 10, 14:37 PDT
Monitoring -
We have implemented a fix for the issue impacting the features and are currently deploying it across our systems. We are actively monitoring performance to ensure full recovery. We will continue to provide further updates once the issue is fully resolved.
Jun 10, 13:12 PDT
Identified -
We are currently investigating an issue affecting the AskAI, Auto Labels and Auto Summaries feature, resulting in an elevated rate of request failures. The root cause has been identified as an outage with a third-party service that AskAI depends on.
We are actively working with the third-party provider to resolve the issue and will continue to monitor the situation closely. We will provide updates as soon as we have more information or when the issue is resolved.
Thank you for your patience and understanding.
Jun 10, 07:46 PDT
Resolved -
The issue affecting the AskAI feature has been fully resolved. The fix has been successfully deployed and we have confirmed that requests are now completing as expected.
We appreciate your patience while we worked to restore full functionality. If you experience any further issues, please don’t hesitate to reach out.
Jun 6, 10:07 PDT
Monitoring -
We have implemented a fix for the issue impacting the AskAI feature and are currently deploying it across our systems. We are actively monitoring performance to ensure full recovery. We will continue to provide further updates once the issue is fully resolved.
Thank you for your continued patience.
Jun 6, 09:50 PDT
Identified -
We are currently investigating an issue affecting the AskAI feature, resulting in an elevated rate of request failures. The root cause has been identified as an outage with a third-party service that AskAI depends on.
We are actively working with the third-party provider to resolve the issue and will continue to monitor the situation closely. We will provide updates as soon as we have more information or when the issue is resolved.
Thank you for your patience and understanding.
Jun 6, 08:38 PDT
Jun 5, 2025
No incidents reported.
Jun 4, 2025
Unresolved incident: Degraded Service for Personal Outlook Calendars.