Superhuman
Monitoring - Microsoft has identified the problem on their end, a fix is anticipated sometime on Friday, June 6.

We have implemented a few minor workarounds to minimize the impact on Superhuman's calendar features.
None-the-less, users with Personal Outlook Calendars/Accounts will continue to see degraded performance for calendar syncing.

We are continuing to monitor.

Jun 04, 2025 - 11:39 PDT
Investigating - We have identified a error in MSGraph responses impacting Calendars for Personal Outlook accounts.
The underlying error is also reported here. https://learn.microsoft.com/en-us/answers/questions/2279133/getting-500-response-errors-to-get-me-calendars-al

This error is causing calendars to fail to sync in Superhuman for users with Personal Outlook Calendars/Accounts.
Gmail calendars are un-impacted.

We are monitoring the bug from MSGraph and reviewing potential workarounds.

Jun 03, 2025 - 15:08 PDT
Superhuman ? Operational
90 days ago
100.0 % uptime
Today
Email sending Operational
Google Apps Gmail Operational
HubSpot APIs Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Backend Uptime
Fetching
Client Uptime
Fetching
Response time
Fetching
Jun 12, 2025

No incidents reported today.

Jun 11, 2025

No incidents reported.

Jun 10, 2025
Resolved - The incident has been resolved. All features are now operational again.
Jun 10, 14:37 PDT
Monitoring - We have implemented a fix for the issue impacting the features and are currently deploying it across our systems. We are actively monitoring performance to ensure full recovery. We will continue to provide further updates once the issue is fully resolved.
Jun 10, 13:12 PDT
Identified - We are currently investigating an issue affecting the AskAI, Auto Labels and Auto Summaries feature, resulting in an elevated rate of request failures. The root cause has been identified as an outage with a third-party service that AskAI depends on.

We are actively working with the third-party provider to resolve the issue and will continue to monitor the situation closely. We will provide updates as soon as we have more information or when the issue is resolved.

Thank you for your patience and understanding.

Jun 10, 07:46 PDT
Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025
Resolved - The issue affecting the AskAI feature has been fully resolved. The fix has been successfully deployed and we have confirmed that requests are now completing as expected.

We appreciate your patience while we worked to restore full functionality. If you experience any further issues, please don’t hesitate to reach out.

Jun 6, 10:07 PDT
Monitoring - We have implemented a fix for the issue impacting the AskAI feature and are currently deploying it across our systems. We are actively monitoring performance to ensure full recovery. We will continue to provide further updates once the issue is fully resolved.

Thank you for your continued patience.

Jun 6, 09:50 PDT
Identified - We are currently investigating an issue affecting the AskAI feature, resulting in an elevated rate of request failures. The root cause has been identified as an outage with a third-party service that AskAI depends on.

We are actively working with the third-party provider to resolve the issue and will continue to monitor the situation closely. We will provide updates as soon as we have more information or when the issue is resolved.

Thank you for your patience and understanding.

Jun 6, 08:38 PDT
Jun 5, 2025

No incidents reported.

Jun 4, 2025

Unresolved incident: Degraded Service for Personal Outlook Calendars.

Jun 3, 2025
Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025

No incidents reported.