Update - The system is still recovering. New mail can arrive a few minutes late for Gmail accounts. Notifications and Auto Labels for that mail can be late too. Outlook accounts are up to date. We are watching the system until it fully recovers.
Nov 02, 2026 - 14:34 PST
Monitoring - The change that lowers the load is in production.

Sending is still delayed. Notifications and Auto Labels can still be late. Mail stays slow while the backlog clears.

Nov 02, 2026 - 12:20 PST
Update - Mail is slower than usual. Sending is delayed, and some messages fail to send. Attachment uploads are slow. Notifications and Auto Labels can be delayed.

We stopped the change that caused the extra load. A change that lowers the remaining load is merged and waiting to deploy. Sync that already started is still running, so the slowdown continues.

Nov 02, 2026 - 11:58 PST
Identified - We are having a degradation on the processing capacity due to high DB pressure
Nov 02, 2026 - 11:47 PST
Superhuman Degraded Performance
Email sending Operational
Google Apps Gmail Operational
HubSpot APIs Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Backend Uptime
Fetching
Client Uptime
Fetching
Response time
Fetching

Nov 3, 2026

No incidents reported today.

Nov 2, 2026

Unresolved incident: Degraded processing.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.