Resolved -
This incident has been resolved.
Feb 19, 16:12 PST
Monitoring -
OpenAI have determined the root cause and we are seeing our error rates return to normal.
Feb 19, 16:03 PST
Investigating -
We are currently investigating an issue affecting the Auto Labels and Auto Summaries feature, resulting in an elevated rate of request failures. The root cause has been identified as a problem with specific models served by OpenAI.
We are actively working with OpenAI to resolve the issue and will continue to monitor the situation closely. We will provide updates as soon as we have more information or when the issue is resolved.
Thank you for your patience and understanding.
Feb 19, 13:26 PST