Degraded Service for Outlook Users
Identified - Microsoft reports an outage in Exchange Online, and Outlook features are delayed or unavailable for Superhuman users. This includes email sending, calendar sync, and other Outlook features. Our systems retry automatically. We are monitoring and will post an update when the status changes.
Nov 12, 2026 - 11:20 PST
Uptime over the past 90 days. View historical uptime.
Superhuman Partial Outage
Email sending Partial Outage
Google Apps Gmail Operational
HubSpot APIs Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Backend Uptime
Fetching
Client Uptime
Fetching
Response time
Fetching

Nov 12, 2026

Unresolved incident: Degraded Service for Outlook Users.

Nov 11, 2026

No incidents reported.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

Degraded processing
Resolved - This incident is resolved. Mail delivery, sending, notifications, and Auto Labels are working normally for Gmail and Outlook accounts. Mail that arrived during the incident was delivered late, and we found no lost mail. We're sorry for the disruption. Thank you for your patience.
Nov 3, 04:30 PST
Update - The system is still recovering. New mail can arrive a few minutes late for Gmail accounts. Notifications and Auto Labels for that mail can be late too. Outlook accounts are up to date. We are watching the system until it fully recovers.
Nov 2, 14:34 PST
Monitoring - The change that lowers the load is in production.

Sending is still delayed. Notifications and Auto Labels can still be late. Mail stays slow while the backlog clears.
Nov 2, 12:20 PST
Update - Mail is slower than usual. Sending is delayed, and some messages fail to send. Attachment uploads are slow. Notifications and Auto Labels can be delayed.

We stopped the change that caused the extra load. A change that lowers the remaining load is merged and waiting to deploy. Sync that already started is still running, so the slowdown continues.
Nov 2, 11:58 PST
Identified - We are having a degradation on the processing capacity due to high DB pressure
Nov 2, 11:47 PST

Nov 2, 2026

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

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