Superhuman Mail

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Superhuman Operational
90 days ago
99.94 % uptime
Today
Email sending Operational
Google Apps Gmail Operational
HubSpot APIs Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Backend Uptime
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Client Uptime
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Response time
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Feb 20, 2026

No incidents reported today.

Feb 19, 2026
Feature outage for custom Auto Labels and Auto Summaries
Resolved - This incident has been resolved.
Feb 19, 16:12 PST
Monitoring - OpenAI have determined the root cause and we are seeing our error rates return to normal.
Feb 19, 16:03 PST
Investigating - We are currently investigating an issue affecting the Auto Labels and Auto Summaries feature, resulting in an elevated rate of request failures. The root cause has been identified as a problem with specific models served by OpenAI.

We are actively working with OpenAI to resolve the issue and will continue to monitor the situation closely. We will provide updates as soon as we have more information or when the issue is resolved.

Thank you for your patience and understanding.
Feb 19, 13:26 PST
Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026
Elevated error rates when indexing new content for AI features
Resolved - All systems are back to normal. All pending queues have been processed and cleared.
Feb 12, 10:05 PST
Monitoring - Error rates have decreased, and our system and the third-party provider seem stable. We're continuing to monitor the situation.
Feb 12, 08:19 PST
Investigating - We're seeing elevated error rates when indexing new content for AI features. Already indexed content is not affected.

We've identified the source as coming from a third-party provider. We're monitoring the situation and looking for alternatives.
Feb 12, 07:33 PST
Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

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