AI Features Currently Down

Incident Report for Superhuman Mail

Resolved

Once our provider put in the fix, our semantic search and summary features returned to normal operation. All AI features are now fully operational.
Posted Oct 01, 2024 - 09:15 PDT

Identified

The issue has been identified - one of our providers had an outage and is implementing a fix now. We will continue to monitor and communicate updates through this channel.
Posted Oct 01, 2024 - 08:26 PDT

Investigating

We are currently investigating an issue we're having with our AI services. Please follow here for further information as we learn more.
Posted Oct 01, 2024 - 07:53 PDT
This incident affected: Superhuman.