Degraded Service for Outlook Users

Incident Report for Superhuman Mail

Resolved

This incident has been resolved.
Posted Jan 23, 2026 - 04:29 PST

Update

Our services appear to be fully recovered. However, per Microsoft’s update, the issue is not yet considered resolved, and we will continue to monitor the situation closely.
Posted Jan 22, 2026 - 19:42 PST

Monitoring

Outlook services are showing signs of recovery, although Microsoft has not yet shared an official update.
Posted Jan 22, 2026 - 17:19 PST

Update

We are continuing to work on a fix for this issue.
Posted Jan 22, 2026 - 15:46 PST

Identified

The issue has been identified
Posted Jan 22, 2026 - 15:45 PST

Investigating

There appears to be an ongoing outage with Outlook services. At the moment, we are seeing degraded performance for sending emails.
Posted Jan 22, 2026 - 15:32 PST
This incident affected: Superhuman and Email sending.