Delays in Ask AI email indexing

Incident Report for Superhuman Mail

Resolved

Ask AI: Email indexing is working as expected. This incident has been resolved.
Posted Sep 11, 2024 - 05:56 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 10, 2024 - 22:32 PDT

Investigating

Ask AI: Email indexing temporarily delayed. Ask AI itself remains functional, but newly received emails may experience delayed indexing. We're monitoring the situation and will update as indexing resumes.
Posted Sep 10, 2024 - 20:23 PDT
This incident affected: Superhuman.