Elevated failure rates for Auto Labels and Auto Summaries

Incident Report for Superhuman

Resolved

This incident has been resolved.
Posted Jun 25, 2025 - 12:29 PDT

Update

We are continuing to investigate this issue.
Posted Jun 25, 2025 - 11:31 PDT

Investigating

We are currently investigating an issue affecting the Auto Labels and Auto Summaries feature, resulting in an elevated rate of request failures. The root cause has been identified as an outage with a third-party service.

We are actively working with the third-party provider to resolve the issue and will continue to monitor the situation closely. We will provide updates as soon as we have more information or when the issue is resolved.

Thank you for your patience and understanding.
Posted Jun 25, 2025 - 11:30 PDT
This incident affected: Superhuman.