Resolved -
We've confirmed that all functionality is operating as expected.
Oct 20, 21:01 PDT
Monitoring -
Superhuman’s core features are working normally. Other features are in the process of recovering. We are monitoring the situation and will update as AWS restores full stability.
Oct 20, 18:28 PDT
Update -
Superhuman’s core features are working normally. However, due to downstream impacts from the ongoing AWS outage, some features may show erratic or inconsistent behavior. We are monitoring the situation and will update as AWS restores full stability.
Oct 20, 17:25 PDT
Update -
- We are still looking at solutions to get all our features online for our customers.
- Our backend systems are still suffering the impact of the large AWS outage.
Oct 20, 14:05 PDT
Update -
- We have created workarounds to get our application back online with our core features like email, reminders and calendar available.
- Some features are still unavailable as a result of the third party service provider outage. We are actively working to get all our services and features back online
Oct 20, 13:08 PDT
Update -
We are experiencing downstream effects of a larger third party service provider outage. We are looking at alternatives/workarounds to resolve the issue and get our services back online
Oct 20, 12:28 PDT
Update -
We are continuing to investigate this issue.
Oct 20, 12:14 PDT
Investigating -
We are seeing errors across our APIs that service our client experience. We're currently investigating root cause.
Oct 20, 12:11 PDT